Do you really need your landline phone? Ditch the copper based phone & go VoIP. Keep fast broadband. Ditch the call costs.
overview
Introducing
VoIP (Voice Over IP)
VoIP allows you to make free, or very low cost, telephone calls over the Internet. You can call any telephone in the world and any telephone can call you – regardless of what equipment or network the person you are calling uses. Giving the control back into the customer’s hands with a specialist Internet Provider you can trust.
VoIP uses digital, internet technologies (SIP) many new features and services that were previously impossible using outdated traditional anglogue telephone technology. With DWB this means we can give you many free features such as voicemail, voicemails sent to your email, music on hold, call diverts etc.
We offer easy setup, onboarding and training, and 24/7 support
so you can get up and running fast.
Our VoIP services will help you succeed. Let’s get started
Pricing and Plan
UK VoIP Packages To Suit The Home or Business
Solutions
Our Broadband Services Include
Anytime Unlimited
The sky is your limit, we don’t have any charges for going over your bandwidth. Because its all unlimited & included in your package.
Discounted
Anti-VirusIt’s always important to protect all your devices so we will offer our Anti-Virus Protection at a discounted price. Giving you & your family peace of mind.
Static IP
Without a doubt, even home users have a reason to have a Static IP, so we don’t just offer this to business customers too.
Fault Escalation
We can understand how frustrating loss of connectivity can be.That’s why we aim to escalate any issues that may affect the uptime of your broadband for immediate attention if they should fall out of our control.
Free to Switch
We can handle the whole process, you don’t even need to talk to your current provider.
UK Based Support
You can reach out to our expert support team around the clock via live chat or phone 24/7 365 days a year
Lightning-fast speeds, superb reliability and unlimited usage are just some of the things that make DWB Broadband deals special. Unlimited data means you can use the internet, stream and download to your heart’s content. Throw in huge savings on line rental and we’ve got some of the best broadband offers in the UK, for home and for business.
Important Information
DWB Broadband packages offer cheap internet access with high speed – you can expect speeds of up to 76Mbps (with a theoretical maximum of up to 80Mbps and average peak-time speeds of 63Mbps) on our Fibre broadband tariffs, or maybe you are lucky enough to be in an area that has our blisteringly fast Ultrafast Broadband available to you, with speeds up to 300Mbps (theoretical maximum 330Mbps and average peak-time speeds of 290Mbps). Alternatively you may be able to get up to 17Mbps (with a theoretical maximum of up to 24Mbps and average peak-time speeds of 11Mbps) on our ADSL broadband packages.
The speed of your connection (bandwidth) is based on a few things, such as the quality of your line and the distance from your fibre cabinet or local exchange and possible contention in the network. Unlike some other providers, we’ll tell you exactly what speed your connection is expected to be before you even sign-up.
Fibre to the Cabinet (FTTC) broadband is now available across large parts of the UK, which means they will support up to 80Mbps connection speed. Ultrafast FTTP and G.fast coverage is growing, with several million premises expected to be covered by 2020. If you do not require superfast or ultrafast fibre broadband then most telephone exchanges are now ADSL2+ enabled, which means they will support up to 24Mbps connection speeds. Why not try our broadband speed checker to see how fast you can go?
If you’re concerned about your broadband speed, read our advice on how to fix slow broadband.
DWB Unlimited Broadband gives you unlimited downloads for hassle-free internet access. Without data limits, you can surf the web, watch online videos and stream online music to your heart’s content – no more having to keep your eye on your data usage or unexpected excess data charges.
If you’re curious about your data usage, we’ll give you full details of how much data you are using via the MyDWB Control Panel (where you can control all your internet, billing and contact details; set up your free unlimited e-mail and website and a whole lot more).
Use of DWB Unlimited Broadband is subject to our standard Terms and Conditions and a fair use policy applies (designed to protect the quality service for all users from any abusive or exceptional usage).
ADSL tariffs (Unlimited and Unlimited – Extended Coverage)
These tariffs have a 30 day contract.
DWB Unlimited Fibre Broadband services (FTTC, excluding G.fast)
These tariffs have a 30 day contract.
DWB Unlimited Ultrafast Broadband services (G.fast and Full Fibre (FTTP))
These tariffs have a 12 month contract.
Information on terminating or migrating your service can be found on our termination pages.
All you need to be able to sign-up for DWB Broadband is a BT phone line in your property or your postcode and address, that’s it! If you don’t already have a telephone line and you wish to sign up to ADSL, FTTC or G.fast broadband then we also offer Silent Line Rental for just £10.99 per month, with an installation fee of just £40.30. If you already have FTTC or ADSL with another provider, you can take advantage of a free migration with a seamless switch over, otherwise if you’re getting broadband for the first time, we offer a free activation on our Unlimited tariffs.
Everything else you could possibly need is included for a small fee or free of charge, such as any modems, cables and microfilters. In fact, we’ll even pre-configure your modem or router ready for your own connection (if you choose to get your connection hardware from us), so all you need to do is plug your modem in and start surfing the net! DWB Broadband is wireless friendly, so to take advantage of wireless broadband, just take your pick of the wireless equipment available during the sign-up process.
Not only do we provide you a superb Broadband service, we also provide you with the tools to test your connection so that you can determine you are getting the most out of Broadband.
You can check the quality of your line with our quick and easy Line Test and also check your broadband speed to see how your connection is currently performing.
Minimum Term Contracts
Our Unlimited Fibre broadband and ADSL/ADSL2+ broadband tariffs come with a no minimum-term contract so you can sign-up and enjoy DWB Broadband for as little or as long you like!
See how fast your broadband with DWB could be »
Free Static IP Address
Sign-up to any DWB Broadband Package you get a free Static IP Address. Whether you want to be able to connect to you computer regardless of where you are in the world, or run your own email server then a Static IP Address is for you.
Find out more about Static IP Addresses »
Free Broadband Migration
Switch your broadband from another provider to DWB free of charge and experience fast broadband from FREE!
Find out more about Broadband Migration »
Discounted Broadband Router
Sign-up to any of our broadband tariffs and you have the option of purchasing a discounted, pre-configured broadband router. Just plug in and you’re ready to go!
See our Broadband Router, Modem & Equipment Shop »
Free UK-Based Help & Support
When you sign-up to any of our products or services you will receive free UK based help and support whenever you need it. You shouldn’t have any problems with our products and services but if you do, our friendly DWB Help & Support team are just an email or phone call away.
Visit our Help and Support Page »
Moving to DWB broadband from another provider is free in a majority of cases. If your broadband service is currently provided by an LLU provider, such as TalkTalk or Sky or a cable provider such as Virgin Media, then an activation fee of £24.00 will be payable if signing up to our Unlimited Broadband – Extended Coverage tariff.
“Getting online with DWB was very easy and helped me understand and they care by using down to earth personal support with easy language to understand."