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IT Support

fast, unlimited, you’re in control

Home Support

Here at DWB Media we take your IT problems personally and understand how inconvenient a computer or home network issue can be, so aim to resolve your IT issue as quickly and as cost-efficiently as possible.

To save you the time and hassle of bringing your IT equipment to us we’ll come to your home at a time a date that’s convenient for you. We are that confident we can resolve your PC, Laptop or Mac issue, that if we don’t fix it you don’t pay a penny!

 Equipment Setup & Install.

 Virus, Malware and Adware removal.

 Slow start up and poor system performance.

 Windows and OSX Re-installations.

 Resolve Internet and Home Network issues.

 Personalised Computer Tuition.

 Free Help and Advice.

IT Support for Your Business?

At DWB Media, your Business is very important to us. We understand that small businesses don’t often have the skills in house to effectively manage the array of confusing IT setups they are forced to have, from email accounts to website issues, desktop and mobile devices, each has its own set of problems from time to time. We provide a service to our local small business customers from our base in Barlaston, Staffordshire, that offers on-site, or remote support where required.

 PC and Server Performance Issues.

 Email Management and Setup.

 Network installation.

 Windows and OSX Re-installations.

 Resolve issues with Remote Support.

 24/7 Phone Support.

 Free Help and Advice.

Our Methods

For a quote for your home or business please contact us below.

CONTRACT SUPPORT

For a fixed monthly fee our contract support services can provide your home or company with unlimited remote and telephone support, optional on-site support to rectify problems that cannot be resolved remotely and optionally regular scheduled maintenance visits to identify faults and resolve any IT issues you have.

PAY AS YOU GO SUPPORT

If you feel you or your business does not need the level of service offered under our contract support agreements, we will happily support your IT systems and offer any of our services on a chargeable per job basis.

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An Reliable Digital Partner You Can Trust..

We're rated Excellent

4.9/5

4.9 out of 5 based on reviews on the web

Getting online with DWB was very easy and helped me understand and they care by using down to earth personal support with easy language to understand.